Support

General: (A)

  •  Ownership

    The following terms and conditions apply to all. This website is owned by Stalion™ - stalion.com.my. ** All logos shown are for illustration only.

    These are our terms and conditions, please read them carefully to be sure that you understand our way of working.  We have tried to keep these terms and conditions as clear and simple as we can, if however there is something that you need us to clarify please do not hesitate in contacting us.

    Definitions

    * “Seller” means Stalion™ - stalion.com.my  who provide the goods and/or services under these terms and conditions. 

    * “Buyer” means the party contracting with the Seller to acquire the goods and/or services supplied under these terms and conditions.

    * “Contract” means the agreement between Seller and the Buyer to acquire goods and/or services under these terms and conditions.

  • Contract

    The Contract shall be on these terms and conditions to the exclusion of all other terms and conditions, including any such terms and conditions included or applied by the Buyer.  No terms and conditions contained in the confirmation or order, purchase order or order document will form part of the Contract. 

  •  Proofs and Variations

    The Seller shall incur no liability for any errors not corrected by the Buyer where the Buyer has been provided with proofs.  The Buyer’s alterations and additional proofs necessitated thereby shall be charged extra. 

    Where the Buyer’s specifically waives any requirement to examine proofs the Seller is indemnified by the Buyer against any and all errors in the finished work

  •  Important Legal Information

    By accessing this  website and its page (hereinafter referred to as the 'website'), you declare that knowledge the following terms and conditions of use (hereinafter referred to as the 'Terms and Conditions'). If you do not agree to the Terms and Conditions, please refrain from accessing this website.

  • Access and conditions of use

    We provide the content and services available on this Website to you subject to the following Terms and Conditions. By accessing or using this Website, or by placing an order through this Website, you acknowledge that you have read, understood, and agreed, without limitation or qualification, to be bound by these Terms and Conditions.

    We reserve the right, in our sole discretion, to change these Terms and Conditions at any time by posting the changes on this Website. Any changes are effective immediately upon posting to this Website. Your continued use of this Website constitutes your agreement to all such Terms and Conditions. We may, with or without prior notice terminate any of the rights granted by these Terms and Conditions. You shall comply immediately with any termination or other notice, including, as applicable, by ceasing all use of this Website.

  • Limitations of Liability

    Stalion™ disclaims, without limitation, all liability for any loss or damage of any kind, including any direct, indirect or consequential damages, which might be incurred through the use or access to the website, or any links to third-party websites.

  • Terms of Sale

    By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

    In order to contract with Stalion™ you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us Stalion™ retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. This will usually be Stalion™ or may in some cases be a third party. Where a contract is made with a third party Stalion™ is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you.

    When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.

  •  Term of Sale: (a) Our Contract

    When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

  •  Term of Sale: (b) Pricing and Availability

    Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'.

    Because of the fast-moving nature of our industry, prices, specifications and availability are subject to change without prior notice. If a product is not in stock when you place your order (for example, not yet available or sold out), we will do our best to let you know and to let you know when we anticipate the product will be available. Anticipated delivery dates are dependent upon vendor supplies and other factors and are subject to change.

  •  Term of Sale: (C) Payment

    Upon receiving your order we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Your card will be debited upon authorization being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been dispatched and you have been sent a confirmation email the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.

  •  Cancellations and Alterations to Existing Orders

    Once the order is APPROVED (meaning virtual proof has been confirmed from our customers and payment has been charged) , cancellations will be charged a RM100 service fee which may include, but are not limited to, art charges, paper or product proofs, setup charges, restocking fees (15% of item price), or shipping charges. These fees will be billed at Stalion™ discretion.

    We know that changes may occur, and will work with you to come to a resolution which is in the best interest of both parties. The best way to avoid cancellation fees is to be 100% confident that you want to move forward with your order. Please make your selections carefully and thoughtfully.

  •  Accuracy of Information

    We attempt to be as accurate as possible when describing our products on this Website. However, to the extent permitted by applicable law, we do not warrant that the product descriptions, colors, pricing, availability or other content available on this Website are accurate, complete, reliable, current, or error-free.

  •  Amendments

    We shall have the rights in its absolute discretion at any time and without notice to amend, remove or vary any of the content supplied in connection with the service or which appears on any page of this Website.

  •  Idemnification

    You agree to indemnify us fully from and against all claims, liability, damages, losses, costs and expenses (including legal fees) arising out of any breach of these Conditions by you or any other liability arising out of your use of this Website or out of the use of this Website by any person using your account number and/or password.

  •  Intellectual Property

    The rights in the designs and the content of this Website are owned by us. Neither the content or Trademarks nor any portions of this Website may be used, reproduced, duplicated, copied, sold, resold accessed, modified, or otherwise exploited, in whole or in part, for any purpose without our prior written consent.

  •  We're Not Liable

    All customers must agree to hold Stalion™ harmless from any claims, suits, or actions alleging that promotional merchandise ordered by the customer violates or infringes upon the rights of any third party.

     

 

General : (B)

  • Promote Responsibility

    When you place an order with Stalion™ , you're responsible for obtaining permissions and licenses from third parties whose rights may be violated or infringed. To use any logo, trademark, or copyrighted items, a customer MUST have written permission from the owner of the logo, trademark, or copyright. A customer may NOT use any logo or other graphic material in a manner infringing upon copyright, or in a vulgar, libelous, disparaging, or otherwise unlawful manner. 

    Stalion™  assumes no responsibility for damages or wrongdoing caused by a customer using an unlawful logo, trademark, or copyrighted item. We are not held liable for the unauthorized, improper, or illegal use of any logo, trademark, or copyright printed on or otherwise applied to promotional merchandise ordered through Stalion™.

  •  You must be 18 Years or older to order

    If you are a minor and would like to place an order, please have an adult in your household make this purchase for you.

    When ordering merchandise from Stalion™, you affirm you are at least 18 years of age. Therefore, you possess the legal authority to enter into a purchase agreement, and to use the website in accordance with our terms and conditions.

  • Right to Refuse Service

    Stalion™ reserves the right to refuse service to anyone for any reason. Should Stalion™ (at its own discretion) determine that an order may be fraudulent, we reserve the right to refuse or cancel any such order for any reason, at any time. We enforce this policy to ensure a secure, professional, and convenient online shopping environment for all our customers.

  • Display Color compare to Physical Product

    The products shown are for demonstration purposes only. Actual product and color may vary slightly from what is displayed on your computer.

  • Privacy: We Collect What We Need and Won't Share

    The only time we would collect personal information like your name, mailing address, phone number, and other information is when you're placing an order. We need this information because we want to make sure you get your products!

     Stalion™ does NOT share your mailing address with any third party vendors, and at no time do we release your email address or telephone number to any outside parties.

    Our Privacy policy, which sets out how we will use your information, can be found at privacy policy page. By using this website, you consent to the processing described therein and warrant that all data provided by you is accurate.

  •  will be Update

    Will be update soon

  •  Will be update Soon

    Will be update soon

     

 

Usage of Template/ Design Studio

  •  Usage Of Template 

    Please read with lovesmiley.

    • Important information

    You should carefully read the following terms of usage of STALION® templates which consist of Product Size Templates, Ready-designed eTemplates and MyTemplates service. Your use of our templates and service imply that you have read and accepted these terms and conditions. We reserve the right to take legal action if necessary against unauthorized users and those who do not comply with the conditions stated in the terms or usage.

    • License

    STALION® grants you (as a Member) a nonexclusive limited license to use the templates or service available on our website in accordance with these Terms and Conditions (the "license") issued by our company which shall include the condition that all artwork created with the use any STALION® template or service is forwarded to STALION® for printing only. Members who are unable to adhere to these conditions are prohibited from using any template from or taken from the our website.

    • Limited Usage Granted

    You may only use all Product Size Templates and Ready-designed eTemplates from or on the STALION® website. Unless stated otherwise, you may use the same template once more in order to make another project with the same design

    • Modifications

    You are not authorized to make any modification(s)/alterations to our templates except those that STALION® requires you to do so to prepare your artwork. However, you are authorized to add, arrange your text and logo on our templates to fit your purposes only with the appropriate tools/software recognized or provided by STALION® design studio. 

    • Unauthorized Use

    You may not place any of our templates, modified or unmodified, on a diskette, CD, website or any other medium and offer them for redistribution or resale of any kind without prior written consent from our company. 

    • Assignability

    You may not sub-license, assign, or transfer this license to anyone else without prior written consent from our company.

    • Ownership

    You may not claim intellectual or exclusive ownership to any of our templates, modified or unmodified. All templates from or taken from the STALION® website are the property of STALION®. However, Members using MyTemplates service at design studio will retain ownership of their etemplates stored on the STALION® server given that all membership and MyTemplates/Design Studio service terms & conditions are met.

    • Disclaimer

    Our templates are provided "as is" without warranty of any kind, either expressed or implied. In no event shall our juridical person be liable for any damages including, but not limited to, direct, indirect, special, incidental or consequential damages or other losses arising out of the use of or inability to use our templates.

    Our company reserves the right to change or modify these terms and conditions with no prior notice.

  •  Usage Of Design Studio

    Please read with lovesmiley.

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    • Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.
    • Ut enim ad minim veniam, quis nostrud exercitation
    • Ullamco laboris nisi ut aliquip ex ea commodo consequat.

     

  •  Will Update Soon

    Will Update soon

 

Printing Procedures,Terms, Charges & Others

  •  Procedures for Custom Made sublimation Printing NO MOQ

  •  Free Printing Terms & Conditions.

    Please read our Free Printing term & Conditions here.

  •  Printing Charges

    Please read our Printing Charges here.

  •  Printing Notices: Before submit artwork & Placing order with us

    Please read carefully:

    • Please note that your artwork will not be checked before proceed to print. Kindly double-check with your artwork’s details before placing order.
    • Colours appear on digital screen are displayed in RGB colour spectrum whereas your product is print in CMYK colour spectrum, you may expect a degree of color variation of end product may differ from what appears on screen.
    • STALION® shall have no liability to you for any errors in the final printing outcome subsequently discovered by you.
 

Cashback, Coupon, Prizes and etc

  •  Supercash Discount and Cashback

  •  Prizes, award, coupon and etc.

    STALION® has the right to change Cashback, supercash,awards,coupon, prizes, Sweaptakes, giveaway, guidelines, and restrictions at any time without any prior notice.