Support

Sublimation Printing (Custom made: Full Printing area)

  •  Terms: Sublimation Polyester/ Fabric Printing

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    • Data must be provided in JPG/PNG/TIFF. We suggest using TIFF, choose Image Compression : LZW

    • For Resolution, we recommend 150 dpi / inch. Color mode : RGB 

    • For fabric width of 90 cm, the print area is 90 cm. For width 150 cm, maximum print area depend on the material, for detail information please visit Fabric Print and go to Material Tab NEW FEATURE - SHUTTERSTOCK : Save the preview image that have Shutterstock ID number. If you want do the seamless patterm, specify the size of the picture, for example, 15x15 cm.

    • Prepare design you want to print. Make sure data is on final format.

  • Things to notice before the printing (Sublimation Polyester/ Fabric Printing)

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    • The fabric width which will be used is 90 cm, 110 cm, and 150 cm. For the 90 cm and 110 cm width fabric, printing fabric area is full 90 cm and 110 cm. For the 150 cm, maximal printing area depends on the material, for the further information you can download the complete data here.

    • Minimal order is 100 cm / 1 meter. There is no maximal order, but we suggest to follow the Printing Maximal Length per design. The printing maximal length on each material is different, for the further information you can download the complete data of each material here.

    • For the over 100 cm order, the counting is based on the total material usage. For instance: Order fabric with 327 cm length meant the price is 3,27 m X price per meter. Prices can be checked above.

    • For the order in a huge amount, get the special prices with contacting our Customer Service via support ticket system.

    • We highly recommend you to have the Sample before you order. It is recommended so you will have big pictures about the material texture and the color printing you will order

    • To make sure the color printing result, we suggest you perform a proof print/printing test earlier. For the Printing Test, make a usual order, insert on the Note column: Printing Test and input the length size 30 cm.

  • Things to notice before the printing (for all sublimation item)

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    • Order with a large number is recommended to make a sample first. Any complaints will not be followed up if you do not make a sample.

    • Do not change the full print pattern size provided on the website. If it is proven not according to our authentic size, any complaint forms cannot be followed up. (Full print)

    • To avoid cracked printing design resolution, we recommend customer to provide the image with our printing standard.

    • For rubber printing process with a too small design, the customer must provide stroke line so in order to process of pressing and cutting rubber can be run, if there is no stroke line we are not responsible for the design result.

    • To avoid any mistakes on design printing dimension and print area, submit details of size dimension and print area in system order note.

  •  Duration Of Production

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    • Duration of production is 5-12 business day (working days). Duration of production is counted after the transfer confirmation is received. If the confirmation received before 14.00 o’clock, the process will be run on that day. After 14.00 o’clock process is counted start from tomorrow.

    • Business day means Monday to Friday, not including national holiday or mass leave holiday. For Eid Fitri and end of the year holiday, we always inform before the holiday dates.

  •  Material types and printing quality

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    • Printing machine that we use is one of the best in the industry, equipped with special software to detect the colors so the printing result will be maximal.

    • To ensure our printing result is safe to be worn on your skin or even your kids we only use the ink with OEKO-Tex Class 100 certificate) Class 1. With High  quality material.

    • For fabric material, you can use from our stock. We provide many types of COTTON & POLYESTER, start from the doff color to the shiny ones, from the stiff to stretch material, from thin to thick.

    • We know the printing result and the one on the monitor have different colors. So we recommend you to have the our sample / item. It is recommended so you will have big pictures about the material texture and the color printing you will order. 

  • Data File Type for Production

    Please read carefully:

    • We highly recommend you to provide JPG/PNG file type.

    • If the data you are sending is going to be edited, inform our admin or write a note on the web so we can help editing the design before printing. 

    • For full print type, use Image Mode - RGB Colour aligned to our printing machine criteria. If the sent file is CMYK, we are not responsible for the different color between the printing result and your design.

    • File design resolution: 150dpi/inch.

  •  Why is the print result color with design colour on the computer different? Check this explaination:

    Please read carefully: 

    • Primary color vs Secondary color

    • Primary color: color looked as the result of lighting from the back side of the monitor.

    • Secondary color: print result color looked because of light reflection

    • Materials determine the print results. Each material has its own characteristics that differentiate chemical reaction in the printing process.

    • Every material has different fiber, spinning yarn types are different, even the finishing chemical material is also different. Those kinds of things cause the ink absorption in to the fabric different.

    • Color profile setting before designing. - There are still some other minor things like the color profile when designing, special color usage, etc.

    • That is why we recommend you to use our Sample as the color benchmark and run the test printing firstly before running the printing fully to ensure the production result color aligns to what you want.

  •  2 Ways to avoid different print result:

    Please Read carefully:

    • Use our sample pack / item as color benchmark

    • Perform a test printing to ensure production print result fulfill your expectation.

  •  Print only procedure

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    • If there is a mistake when the printing is performed (stain spots, folded t-shirt, unexpected print result), we replace by reprinting with condition t-shirt is provided by the customer.

    • Make sure the fabric material use 100% polyester with white color or Broken White (BW). We do not accept printing on the colored material.

    • Give an extra length about 20 cm/design for the material shrinking approximation and for production handler.

    • After the production finish, the order will be directly delivered to the destination address.

  • Things to be noticed

    Please read carefully:

    • To ensure the printing result, especially color, it had better perform a printing test.Make a sample.

    • If something wrong happened when the printing run (stain/folded material), we replace with the reprinting, but the material still provided by the buyer.

  • Items returns: Type & Damage which can be claimed:

    Types of damage that can be claimed:

    • Printing result has stain spots

    • Folded fabric

    Damages which can be claimed:

    • Received t-shirt size surpasses toleration limit, lack or more than 2-3 cm from the website’s size.

    • Exfoliated and skewed print result.

    • Printed design is not the same with the one sent to order system.

    • Full print t-shirt stitching is in wrong position.

  • Items returns: Type & Damage which cannot be claimed:

    Types of damage that cannot be claimed:

    • For the material brought by the client, make sure there is no jammed yarn. If the printing result is damaged by jammed yarn, it is considered as the client's fault.

    • Different color between the one on the monitor and the printing result if there is no printing test performed. (Keep in mind that the color printing result and the color on the monitor tend to different).

    • Fabric Shrinking. Keep in mind that each material which printed surely will get the shrinking.

    • Cracked printing result caused by small data.

    Damages which cannot be claimed:

    • For t-shirt brought by the client, broken print result because of damaged material is not our responsibility.

    • The color on monitor and print result color is different (test printing is recommended).

    • Cracked print result caused by bad data file

    • Pattern dimension size is different with what we provide on the website (Full-print).

    • There is no clear detail of printing size and printing area.

     

 

Printed Promotional Watches:

  •  Laser Engraving 

    Laser Engraving uses a laser beam to change the surface of the metal pieces. Laser engraving logo does not have any colour. Logo or messages will be the inner material colour. Customised your logo or messages on to your watch by giving special meaning.

    For limited time period! FOC Laser engraving logo or text for all orders of 55pcs and above. Applies to stock models only and online orders only. 
    In some occassion the logo may not be necessary center align when the back case is screw type mechanism.

    Noted: The Picture shown are for illustration only. This picture shown for education/ informational purpose only. 

  • Digital printing : Dial Printing

    Digital print dial surface are done with digital printing. The time index is non metal type and the whole dial surface is flat. The wonder of this digital printing is that you can truly customised the watch design with a very small minimum order. You can incorporate your photos of an event, a place, a person or custom any design in your mind. You just need to provide us your artwork in ai files(CMYK format) to proceed. Alternatively you can engaged with us and our team of designer will create some beautiful design for your selection.

    For limited time period! FOC digital print logo or text for all orders of 55pcs and above. Applies to stock models only and online orders only. 

    Noted: The Picture shown are for illustration only. This picture shown for education/ informational purpose only. 

  •  Pad Printing

    Pad printing logo is suitable to print simple logo which is not more that 4 solid colour.  Even though the watch dial face has raised index or raised jewels, we can print the logo on the surface of the watch.  You just need to provide us original ai files and pantone code number upon order.  This method of printing is widely used in this industry.

    Noted: The Picture shown are for illustration only. This picture shown for education/ informational purpose only. 

    The logo colour cost depending number of colour. 4 colour logo is more expensive compare to 1 colour logo. For limited time period! FOC 1 colour pad print logo for all orders of 2000pcs and above. Applies to stock models only and online orders only. 

  •  Imprint Method

    Noted: The Picture shown are for illustration only. This picture shown for education/ informational purpose only. 

    Watch Dial (Picture 1: Emboss Printing, Picture 2: Digital Printing, Picture 3: Pad Printing)

                    

    Buckle (Laser Engraving)

             

    Backcase (Picture 1: Laser engraving, Picture 2: Etching)

             

     

 

Standard Printing:

  •  Pad Printing

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    • Pad printing is the process used to transfer ink from an etched printing plate onto any kind of surface using a silicone rubber pad. The main advantage of this method is it has the ability to print on any kind of irregular surface. It is more suited for small print areas rather than larger ones.
    • A block charge is applicable to produce the etched printing plate. The type of ink required differs according to the material (plastic/metal) you wish to print on.

  • Silkscreen Printing

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    • Silkscreen printing uses a fine mesh stretched tightly onto a frame. A negative design is created on the screen and ink is pushed through with a squeegee, making direct contact on the object. This printing is suited for medium to large sized prints. One colour is considered one print.

  • Roller Printing

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    • A slight variation on silkscreen printing. However, a special attachment is used to roll the print onto curved/rounded surfaces.

  • UV Printing

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    • Ultraviolet (UV) printing is the process of using UV inks instead of traditional inks. While traditional inks are solvent based and dried via evaporation, UV inks are cured with UV light. This method is suited for small prints with multiple colours.

  • Embroidery

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    • Embroidery is a process where the logo/artwork is reproduced with direct stitching onto the product

    • Embroidery is ideal for certain mediums such as t-shirt, polos, caps, jackets, uniform and so on.

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  • Silicone Print

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    • Silicone printing uses a special ink formula that will adhere to silicone material. The temperature required for drying ranges between 120-150 °C. For printing on ready stock, silicone printing is limited to one solid colour. Multiple colour is possible if each solid colour is positioned at a different spot.

  • Heat Transfer Printing

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    • Heat-transfer printing uses heat to transfer pre-printed images on a wax based ink ribbon to an object. This method is well suited for larger prints with multiple colours.

  • Laser Engraving

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    • A focused laser beam is directed at a material, which then either melts, burns, vaporizes away, leaving an edge with a high-quality surface finish. The final finish look will be dependent on the base material of the object.

  •  Debossing

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    • Debossing is a process of creating an indentation on a surface with a metal plate, resulting in a depressed impression.
    • A block charge is applicable to create a metal plate for stamping.

  • Digital Foil Printing

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    • Digital foil printing bonds metallic foil to card or paper with heat using a digital printer.
    • Unlike traditional hot stamping, a stamping die/block is not required. This printing can be done in gold or silver with a shimmery reflective effect.

    • Suitable for books with paper or PU leather cover.

 

Other Printing

  • Domed Printing / Epoxy Dome

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    • Domed printing is available for certain models and it required minimum order quantity
    • Epoxy dome looks very shiny so that the logo could look more colorful under the epoxy dome and covered with resin to produce a 2D effect.
    • The layer of resin applied to the sticker helps prevent wear and tear and significantly reduces the usual scratching and erosion of logo's.
    • Anyhow, it's not recommended for small order quantity.

     

  • Full color digital printing

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    • Full colour digital printing is most suitable for customers who required their logo to be printed with toning/gradient colour.
    • The printing quality is greatly depends on the resolution of the artwork.
    • Just like your color printer, it can apply virtually any image (provide there is enough resolution), but unlike your color printer, it is designed for physical product and very high volume.
    • While digital printing is capable of simple one color printing (making it good for rush jobs), it is more expensive to operate and usually reserved for more complicated images and full color or 4-color process printing

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  • Neon Printing/ Lumunios light

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    • This method is only available for certain flashing thumb drives model or certain item only.(it's Limited)
    • The logo/wording is laser cut out from the flashing surface to produce a translucent logo section .
    • our personalized logo can be very eye catching and luminous of your logo.

     

  •  DTG (Direct to Garment) Printing

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    • With DTG printing, a printer directly applies the ink onto the t-shirt with inkjet technology. It’s sort of like printing on paper, except on a t-shirt.
    •  A special printer prints the ink directly onto the garment in the desired design.
    •  DTG uses specialty water-based inks, which are absorbed by the fibers of the garment.
    • This is also a good option for those who don’t have a lot of money to make an up-front investment for a large batch because each t-shirt can be ordered separately. No need to guess how many of each size to order, and you won’t have unsold items sitting around your living room.

     

  • Letterpress printing/ Relief Printing/ Typographic Printing

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    • The term letterpress refers to the direct imprint of ink media such as plates onto an open surface.
    • It is printing text with movable type. The raised surface of the type is inked and then pressed against a receptive surface to obtain an image in reverse.
    • Today, letterpress printing is loved by many for leaving a tactile and visual impression into the paper – some call it “debossed.”
    • Put simply, letterpress printing is a form of relief printing, where the text or image is on a raised surface, similar to a rubber stamp.

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  • Rotogravure/ Gravure Printing

    Also known as Gravure, this is a technique in which an image is engraved into a printing cylinder. That cylinder is inked and this ink subsequently transfers to the paper. Gravure is used for high volume work such as newspapers, magazines, and packaging.

     

    Image courtesy: printingpress.spruz.com

     

    • nowadays, this method is more common for printing high-quality images on packaging material like poly mailers.
    • Rotogravure printing method requires high set-up cost. It is feasible only when your business requires printing thousands of poly mailers.